Refund policy

Last updated October 29, 2026

Undertone Pro is sold through Paddle.com, our reseller and Merchant of Record.

14-day refunds

If Pro isn't right for you, ask for a full refund within 14 days of your first purchase or of a renewal, for any reason. Reply to your receipt email, use paddle.net to find your order, or write to hello@getundertone.app.

Cancelling

You can cancel at any time. Pro keeps working until the end of the period you paid for, and you won't be charged again.

After 14 days

We don't usually refund partial periods after 14 days, but if something went wrong, write to us and we'll sort it out. This doesn't affect any rights you have under the law where you live.